Halo ITSM, PSA, CRM 1.2.4

Welcome to the Halo Service Solutions app for iOS devices, available for free download. The app is designed to complement the main functionalities of HaloITSM, HaloPSA, HaloCRM, or Halo Service Desk applications, allowing users to stay connected and productive while on the move.

The app offers various features, including the ability to access assigned tickets, take actions on tickets following specific workflows, view team information, check team tickets, receive notifications, browse customer lists, search within Halo, access additional features via web links, with more updates in development.

Halo Service Solutions provides essential ITSM, PSA, and Service Desk software utilized across more than 50 countries.

HaloITSM is an all-in-one ITSM software solution aimed at revolutionizing current operational methods into user-friendly, real-time workflows. It empowers teams to deliver top-tier services to both customers and employees. The software not only standardizes processes but also offers valuable analytics to align IT services with current and future business requirements.

HaloPSA is a comprehensive platform crafted for MSPs and service providers, enabling complete business management with a plethora of pre-built features. From time-tracking and billing to advanced reporting, asset management, remote access, seamless integrations, automation tools, and more. The platform offers an all-encompassing cloud-based solution tailored for as-a-service models to address diverse needs effectively.

HaloCRM stands out as omnichannel customer service software tailored for teams seeking enhanced efficiency in handling customer inquiries. This platform provides an intuitive space for customer-facing teams to adeptly manage conversations originating from various channels like Twitter, Facebook, email, SMS, chat functions, phone calls, ensuring no communication goes unnoticed. By expanding communication channels, HaloCRM aims to elevate customer satisfaction levels.

Finally, Halo Service Desk is a cloud-based helpdesk system engineered to streamline workflow management processes by enhancing operations automation and facilitating seamless interaction with customers and employees. This solution is designed with efficiency and user engagement in mind.